PDS Warranty

Built to Perform. Backed by PDS.

Performance Data Systems products are built for the demands of high-performance racing and vehicle development. We stand behind the quality and reliability of our products and are committed to providing straightforward support when you need it.

Our Warranty

Performance Data Systems warrants its products against defects in materials and workmanship under normal use for 6 month from the original date of purchase, unless otherwise stated for a specific product.

If a product is determined to have a defect covered by this warranty, PDS will, at its discretion, repair or replace the defective product.

Clear support. Straightforward warranty service. No surprises.

What Is Covered

This warranty covers defects in:

• Materials
• Manufacturing
• Workmanship
• Normal product operation

Warranty coverage applies to the original purchaser and requires proof of purchase.

What Is Not Covered

This warranty does not cover damage or failure resulting from:

• Improper installation or wiring
• Incorrect use or application
• Accidents, crashes, or impact
• Physical damage
• Water or fluid intrusion
• Electrical damage caused by improper voltage, polarity, or wiring
• Modification or alteration of the product
• Abuse, neglect, or misuse
• Normal wear and tear
• Damage caused by equipment or components not supplied by PDS
• Installation or use outside the product's intended application

Because motorsports involve extreme operating conditions, damage resulting from racing accidents, excessive vibration, heat, electrical faults, or other conditions outside the product's intended operating environment may not be covered.

Warranty Service

If you believe your PDS product has a warranty issue, contact our support team before sending the product to us.

Phone: (949) 652-6300
Email: support@performancedatasystems.com

Please provide:

1. Your name and contact information
2. Proof of purchase
3. Product name and model
4. Product serial number, if applicable
5. A description of the issue
6. Details about how the product was installed and used
7. Photos or additional information when requested

Our support team may ask you to perform troubleshooting or provide additional information to help determine the cause of the issue.

Do not ship a product to PDS without first contacting our support team and receiving return instructions.

Warranty Evaluation

Once we receive a product, PDS will evaluate the reported issue to determine whether it is covered under warranty.

If the issue is covered, PDS will repair or replace the product as appropriate.

If the issue is not covered under warranty, we will contact you regarding available repair or replacement options before proceeding with chargeable work.

Repairs & Service

Not every problem is a warranty issue. PDS also provides service and repair support for products that are outside the warranty period or have damage not covered by the warranty.

If your product needs attention, contact us first. We'll help determine the best path forward.

Important Motorsports Notice

PDS products are designed for high-performance applications, where operating conditions can be demanding and unpredictable. The customer is responsible for proper installation, configuration, calibration, and use of the product.

Data acquisition systems are intended to provide information to help evaluate vehicle performance. They should not be relied upon as the sole means of preventing mechanical failure, vehicle damage, injury, or loss.

Questions About Your Warranty?

We're here to help.

Performance Data Systems
Phone: (949) 652-6300
Email: support@performancedatasystems.com

Clear support. Straightforward warranty service. No surprises.